Report Cards_Emailing to Parents

Overview

AE-Connect enables school users to send report cards to parents via email and the parent portal. To do this, the school must first activate the “Send report card” setting in the school settings, and then enable the same setting for each parent within the corresponding parent account.

This guide will walk you through the entire process: activating report cards in the school profile, enabling the feature in the parent accounts, and sending report cards to parents from the report card area.

  1. Step 1 : Enabling "Send Report Cards" in School

  2. Step 2: Enable Report Cards in Parent Accounts

  3. Step 3: Email Report Cards to Parents

Description

Step 1 : Enabling "Send Report Cards" in School

The school user should navigate to School Profile > Settings and toggle on Enable send and display on Parent Portal (switch it to blue).

This will allow the school to enable sending report cards on each parent portal and to access the Send button from within the report cards.

Step 2: Enable Report Cards in Parent Accounts

The school user must visit each parent account to enable report cards.

To receive report cards by email, parents do not need access to the Parent Portal.

Parents cannot receive any other notifications without Parent Portal access. Only report card notifications work without portal access.

Parent accounts are edited within each student profile. Navigate to Parent/Guardian, then use the three dots to make changes to the parent records. Please note that this permission applies per student, not per parent. If a parent has multiple students, you must enable the “Report Card” feature in each student account.

  • .
  • First, ensure that the parent has Receive Notifications turned on.
  • Next, you can Enable Report Cards.
  • The school may select Email ONLY.  
    • If parents want to receive report cards via text message, the parent must have access to the parent portal.

KEEP IN MIND!

Parents who do not have Parent Portal access can only receive notifications for report cards. Notifications for progress reports, missing assignments, and attendance will not work unless the parent has access to Parent Portal.

The report cards will be sent via email. In addition, families who have access to the Parent Portal will be able to view the report cards through the Parent Portal.

⚠️ The emailed report card will include a link, and the link will expire one week after sent.


Step 3: Email Report Cards to Parents

Only published report cards can be emailed to parents.

Report cards are sent by grade.

  1. Go to Report Cards.
  2. Publish Report Cards.
  3. Use the action menu to select Preview & Send.
    1. If you do not see Preview & Send, please confirm that Step 1 is complete and/or refresh your screen.
  4. In Preview and Send, you will preview the report cards for the selected grade and send them directly from the model that opens.
  5. Preview & Send will send all report cards that you are currently viewing.
  6. After the message is sent, the SENT checkbox will be checked automatically.
  7. Repeat for EACH GRADE.

Troubleshooting Sending

If the Sent checkbox is not checked, that indicates the report card was not sent to the parents. The user should navigate to the student account and select the option to enable report cards for the student’s parent/guardian. After that, they should return to the report card page and repeat the Preview and Sent steps for the student.

Video Guide

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