Setting up Passkey or Authenticator App
AE Connect: Setting Up Account Security
AE Connect has new security options for both staff and parents. This guide walks through where to find Account Security and how to set up a passkey or an authenticator app.
1. Find Account Security
Account Security is located under your profile, whether you're logging in as staff or as a parent.
1. Click your profile picture.
2. Select Account Security.
From here, you can change your password, add a passkey, or set up an authenticator app. You can have a passkey and an authenticator app active at the same time.
2. Set Up a Passkey
1. Select Add Passkey.
2. Name your passkey.
3. Verify using Face ID, Touch ID, or Windows Hello.
- Next login you will use your passkey
3. Set Up an Authenticator App
1. Select Authenticator App, then Set Up.
2. Open your authenticator app (Google Authenticator, 1Password, and Microsoft Authenticator all work).
3. Scan the QR code shown on screen.
4. Enter the six-digit code from your authenticator app.
5. Select Verify.
6. Save the five backup codes you're given somewhere safe in case you need them later.
- Next login you will use your email, password and the six-digit code on the authenticator app.
⚠️If you set up login with Authenticator app. Six-Digit code will not come from AE-Connect it will be on your authenticator app.
4. Set a Preferred Sign-In Method
Once your passkey and/or authenticator app are set up, choose a preferred method (authenticator app or passkey). This is the method that will be used by default the next time you log in.